Azercell Business launches InfoHUB: centralized database and FAQ responses management
Azercell Business launches InfoHUB: centralized database and FAQ responses management
Leading mobile operator introduces a new solution to streamline FAQ responses and optimize operations
“Azercell Telecom” presents “InfoHUB” - an all-in-one platform designed to enhance customer service for its partners. This innovative solution centralizes access to essential data, enabling fast and accurate responses to frequently asked questions (FAQs), significantly reducing request processing time.
- Faster response time: With real-time access to up-to-date information, employees can address customer queries more efficiently, boosting productivity and easing the operational load on service teams.
- Centralized data search: The platform allows users to search for product and service information instantly through a user-friendly interface, accelerating the customer service process.
- Data Security: InfoHUB ensures high levels of confidentiality and security, safeguarding company data from unauthorized access.
Tailored for companies managing large customer bases, InfoHUB serves as a powerful support tool. Additionally, Azercell will provide comprehensive technical assistance throughout the subscription period, ensuring a seamless experience for all users. ®
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- Politics
- 19 September 2024 11:52
Social
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Today, on September 26, a meeting is expected in New York between the foreign ministers of Azerbaijan and Armenia regarding peace negotiations. The meeting is set to take place with the participation of U.S. Secretary of State Antony Blinken. The Secretary will bring the ministers together at a hotel in New York as part of the annual session of the UN General Assembly. This will be Blinken's second trilateral meeting with them on U.S. soil within three months. The last time the three diplomats met was during the NATO summit in Washington on July 10 of this year.
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Weather in the capital will be changeable on 27 September. Precipitation is possible at night in some places. Wind is north-eastern.
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In August, they agreed on the Charter regarding the joint activities of commissions on delimitation and border security issues with Azerbaijan. On September 24, Armenia announced that the Constitutional Court would discuss whether the document complies with their Constitution.
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Students studying in Karabakh can now benefit from the sixth month of free access to the "SuperSən 10GB" tariff pack “Azercell Telecom” LLC, the first operator to deploy mobile infrastructure in the liberated territories, continues to provide modern communication services to residents returning to these areas. In support of students pursuing their education in Karabakh, the leading mobile operator has introduced a special campaign.
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