Azercell Business launches InfoHUB: centralized database and FAQ responses management
Leading mobile operator introduces a new solution to streamline FAQ responses and optimize operations
“Azercell Telecom” presents “InfoHUB” - an all-in-one platform designed to enhance customer service for its partners. This innovative solution centralizes access to essential data, enabling fast and accurate responses to frequently asked questions (FAQs), significantly reducing request processing time.
- Faster response time: With real-time access to up-to-date information, employees can address customer queries more efficiently, boosting productivity and easing the operational load on service teams.
- Centralized data search: The platform allows users to search for product and service information instantly through a user-friendly interface, accelerating the customer service process.
- Data Security: InfoHUB ensures high levels of confidentiality and security, safeguarding company data from unauthorized access.
Tailored for companies managing large customer bases, InfoHUB serves as a powerful support tool. Additionally, Azercell will provide comprehensive technical assistance throughout the subscription period, ensuring a seamless experience for all users. ®
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Russia appears persistent in its desire to open a new representation in Azerbaijan. Recently, Aleksey Klimov, head of the consular department of the Russian Ministry of Foreign Affairs (MFA), stated in an interview with TASS that the issue of opening new foreign representations of the country in the territory of Azerbaijan, including Karabakh, is currently being discussed at the political level. "As relevant agreements are formed with the Azerbaijani side, the consular department will join in implementing practical steps related to them," he noted.
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On October 4th, changeable weather, rain with thunderstorms in the morning and evening is expected in several areas; the northwest modest wind is expected. Nighttime temperatures will be between +13 to +17 degrees, while daytime temperatures will range from +20 to +24 degrees. Humidity will be 70-75% at night and 40-45% during the day. In the regions of the country, rain will be in several mountainous areas, locally intense, and the wind will be coming from the east.
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On October 3rd, rainy and cloudy weather is expected in some areas at night. The wind will be northwesterly and gusty. Nighttime temperatures will range from +14 to +18°C, while daytime temperatures will be between +20 and +25°C. Humidity will be 70-75% at night and 55-60% during the day. In other regions of the country, there will be rain, locally heavy, with snow in the high mountains. Fog is expected in some areas, with westerly winds. In the lowlands, temperatures will be +11 to +16°C at night and +22 to +27°C during the day. In the mountains, temperatures will be +2 to +7°C at night and +13 to +18°C during the day.
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In September, a total of 478 anti-tank mines, 289 anti-personnel mines, and 3,301 unexploded ordnance (UXO) were discovered and neutralized in the territories of Azerbaijan liberated from occupation, the Azerbaijan National Agency for Mine Action (ANAMA) reported.
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