Azercell continues to support children

"Children Hotline Service" is one of the numerous projects supported by "Azercell Telecom" LLC, the company which attaches great importance to the protection of children"s rights and their defence within the framework of its Corporate Social Responsibility Policy. Involving staff of psychologists, lawyers and social workers who have extensive experience in related field, "Children Hotline Service" aims to provide children with preliminary psychological assistance, emotional support, emergency aid, advise on problem-solving and address them to the relevant rehabilitation centers or other institutions when needed.

Only in May of the current year 421 people appealed to the service. 217 calls were on educational, while 33 calls were on psychological, 7 calls on health, 35 calls on social and 39 calls on legal issues faced by children. Notably, 370 appeals came from individuals above 18, while the remaining 48 were made by 18-aged and younger. "Children Hotline Service" totally received 1603 calls from January to May, this year. In fact, from 2010 up to June, 2019, 37895 children have benefited from the service.

Aiming to ensure accessibility of the service from every part of the country, mobile application of "Children Hotline Service" for both IOS and Android operating systems was launched in 2017, with Azercell"s initiative and support. Goygol office of the service started its operation on June 13, 2018. Along with appeals of the children residing in Goygol, service receives calls from adjacent districts (Goranboy, Gandja, Shamkir, Gazax, Agstafa) as well.

Calls to 24-hour available "Children Hotline" operating with the support of Azercell Telecom and organization of "Ümidli Gələcək" Public Union are free of charge from both landline and Azercell numbers. Children can reach Hotline Service by dialing (012) 480 22 80; (051) 880 11 80, (050) 680 22 80; (051) 880 22 80; (051) 580 22 80 any time. For more information about "Children Hotline Service", please head to the website www.usaqxetti.az.

For more information, please contact news@mcs.az

The leader of the mobile communication industry, the largest taxpayer and the biggest investor of the non-oil sector of Azerbaijan "Azercell Telecom" LLC was founded in 1996. With 49 percent share of Azerbaijan"s mobile telecom market Azercell"s network covers 99.1 percent of the territory (excluding the occupied territories) and 99.8 percent of population of the country. Currently, 4.5 million subscribers choose Azercell services. Azercell has pioneered an important number of innovations in Azerbaijan, including GSM technology, advance payment system, mobile internet services, Metro coverage, 24/7 call center service (*1111), 7 day/week Front Office service, M2M services, one-stop-shopping approach Azercell Express offices, mobile customer services, Online Customer Care and Social Media Customer Care services, mobile e-signature service "ASAN Imza" etc. Azercell deployed first 4G - LTE services in Azerbaijan in 2012. According to the results of mobile network quality and wireless coverage mapping surveys by international systems, Azercell"s network demonstrated the best results among the mobile operators of Azerbaijan. Azercell is the only company in Azerbaijan and CIS region which has been awarded Gold Certificate of International "Investors in People" Standard.®