Azercell subscribers contacting the Call Center will now be greeted by AIcell - the Virtual Assistant
Azercell is pleased to introduce AIcell, the first Virtual Assistant Call Center service in Azerbaijan's telecommunications sector. This technological advancement uses artificial intelligence (AI) and is designed to improve customer experience of our subscribers.
It should be noted that voice processing bots are regarded as a technological breakthrough in the telco industry. One of the most important and exciting aspects of this project is that the Voice Assistant will provide full service in Azerbaijani language, bringing a new customer experience.
Azercell is committed to deploying innovative solutions and digital services as part of the company’s purpose of “Easing connectivity, empowering lives” for customers.®
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On Sunday, November 24, variable cloudiness is expected in Baku and the Absheron Peninsula, with occasional overcast skies. There will be fog and drizzle in some areas during the night and morning, and a brief possibility of rain during the day. A moderate southeast wind will blow, changing direction to northwest in the evening.
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The leading mobile operator participated in a pivotal session focused on sustainability and innovation. The 15th Sustainable Innovation Forum 2024, supported by “Azercell Telecom” LLC, took place on November 13-14 in Baku, bringing together approximately 1,000 senior global leaders in climate action. This prestigious event united representatives from business, finance, government, regional organizations, and NGOs to address pressing sustainability challenges, explore innovative solutions, and forge partnerships to accelerate global climate efforts.
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"The biggest challenge in the education sector is the low number of fully staffed schools," said Minister of Science and Education Emin Amrullayev on November 20 during a joint session of the Parliamentary Committees on Agrarian Policy, Family, Women, and Children Issues, and Science and Education. The session was held to discuss the draft law on the "State Budget for 2025," according to local media reports.
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The innovation and speed leader Bakcell organized a panel discussion on the topic “Sustainability Through Artificial Intelligence.” The event featured speakers including Bakcell’s Marketing Director Elkhan Sadiqzade, PwC Azerbaijan’s Head of Advisory Services Farid Qattal, and the Head of Innovation at the Innovation and Digital Development Agency Evgeniya Bikmurzina. The panel was moderated by Aysel Suleymanova, Bakcell’s Director of Corporate Communications and Public Relations.
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