![Azercell was awarded an international certificate for quality management](https://turan.az/resized/news/2024/4FaCHiprTbzhojld4Guc8fO7w1YjQddvBPgfKEll-750-500-resize.webp)
Azercell was awarded an international certificate for quality management
Azercell was awarded an international certificate for quality management
The mobile operator has reaffirmed its adherence to the ISO 10004:2018 standard
Azercell has successfully completed the certification audit for compliance with international standards in the field of Customer Services. As the next indicator of the high level of service provided to subscribers, the country's leading operator has been awarded the international ISO 10004:2018 certificate for quality management. The evaluation was carried out by 'TÜV Austria Azerbaijan' LLC in accordance with TÜV AUSTRIA TURK audit and certification procedures. The certificate has been issued for 3 years.
It should be noted that ISO (International Organization for Standardization) is a worldwide federation of national standards bodies. To date, the Federation has developed thousands of standards related to products, services and positive experiences in the fields of management, technology and business. ISO 10004:2018 is the standard for Quality Management/Monitoring and Measuring Customer Satisfaction.
Azercell, remaining committed to its strategic goal of "Easing connectivity, empowering lives!" through technological solutions, aims to provide its subscribers with the best customer experience through various service channels and self-service applications. ®
Social
-
This year, in connection with Ashura, blood collection points have been organized in 35 points of the country. Last year there were 16 such points, the statement of the State Committee for Work with Religious Structures. Employees of the State Committee itself are also among the participants of the action.
-
The "Tariff Advisor" feature, powered by artificial intelligence (AI), has been introduced by "Bakcell," the largest private mobile provider in the nation. This cutting-edge tool recommends the most suitable tariff plans for subscribers, considering their call and internet usage.
-
On July 17, hot weather without precipitation will continue in Baku and Absheron. The air temperature during the day will be +32+37 degrees. Humidity during the day will be in the range of 40-45%, at night 60-65%. In the regions of the country, precipitation with thunderstorms will take place in a number of mountainous areas. The rains will be intense in places. The wind is easterly.
-
Today in social networks appeared a video where, allegedly, a police officer puts drugs in the pocket of a citizen and detained. The incident takes place in one of the shopping centres. A person in civilian clothes approaches the man from behind and slips something into his pocket.
Azərbaycanda növbəti devalvasiya gözlənilir? – Natiq Cəfərli Çətin sualda
News Line
-
- Social,
- 14:22
- 191
-
- Photo sessions,
- 13:30
- 314
-
- Social,
- 11:08
- 442
Leave a review