Local mobile operator Azercell was awarded certificate Socially Devoted for social responsibility in the last year . Second consecutive award received from the international research organization Socialbakers, associated with a record mark online- customer service.
According to a press release from the structure , organization Socialbakers, leading monitoring social networks worldwide , showed that the number of fans and the official Facebook- page Azercell in Azerbaijan is the leading - it is 344 thousand fans , and their number continues to grow .
Back in 2012 Azercell became the first mobile operator in the country to be awarded the certificate Socially devoted. This year , retaining its leadership on these indicators , the company was re- awarded this award . To obtain a certificate they measure the index of response to the users' request growing on the page from year to year. For 2013 , this figure had Azercell is 95 % , but the company plans to bring it up to 100% in the near future . In addition to the high number of users , Azercell time was also not the first places in terms of involvement and user activity on the page.
Azercell company is the first mobile operator in the country, created their official pages in leading social networks. Moreover , Azercell is currently the only operator in Azerbaijan that creates and uses a special application for customer service through social networks . It is thanks to this approach , Azercell subscribers are able to get high quality service 24/7, using the resources of six different social networks.
According to statistics site Aztwi.com, which monitors the Azerbaijani segment on Twitter, the company's page in the social network has the largest number of followers - more than 35 thousand registrations , and not only among mobile operators , but among all the brands represented in Azerbaijan. Azercell - first winner of Azerbaijani companies confirmed status (verified) for your page on Twitter. This status is issued -known companies , brands , and public figures only by the company Twitter. - 17D-
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