nytimes: Trapped inside his Kia Sedona with his four young children as a blizzard raged outside, Zila Santiago frantically called 911, the National Guard and friends for help, but none came. The emergency responders, too, were mired in snowdrifts, even as they attempted rescues.For 11 long, dark hours over Christmas Eve, Santiago and his family sat in their minivan after getting stuck in a snowbank at Alabama and Fulton streets in Buffalo, New Yo...

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