On 22 April 2014, Head of Delegation of the European Union, Ambassador Malena Mard visited the State Agency for Public Service and Social Innovations (SAPSSI) under the President of the Republic of Azerbaijan The EU has just completed a project which supported  the Agency to improve corporate, ISO and Human Resources Management (HRM) standards and helped the Agency to obtain ISO 9001:2008 certificate, adopt customer services manual and HRM manua...

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