For Elshan Hasanov, a 46-year-old man with severe hearing impairment (fourth-degree), what should have been a straightforward process to receive government-provided hearing aids has turned into a bureaucratic nightmare involving three healthcare agencies. As a result, Hasanov is forced to pay nearly 60 manats ($35) several times a year for what used to be a free service—a cost he says is untenable on his modest disability pension. In a l...

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