Azercell was awarded� Socially devoted� certificate

AzercellTelecomLLC has madeitsnextachievement. Thus, Azercell"sperformance on social network has beenevaluatedagainby "Socialbakers" andthecompanywasawarded "Sociallydevoted" certificate.ThestudyconductedbytheinternationalcompanyshowedthatAzercellrespondedto 100% of inquiries of thecustomers on itsofficial Facebook page in January, FebruaryandMarch of 2017. Azercell is theonly mobile operator in Azerbaijanwiththisresult.Azercellhas beenawarded"Sociallydevoted" certificate on numerousoccasionsforthepromptresponsetocustomerinquiries on Facebook since 2012. Azercellwasthefirst mobile operator in Azerbaijantoobtainthiscertificate. Inordertoqualifyforthisaward, thecompany is expectedtodemonstrate a highlevel of responseindextothedailygrowinginquiries on officialpage. Alongwiththehighnumber of fans, Azercell has takenthefirstplacesforcustomerengagementandactiveusage on its Facebook page. Thesenoveltieswereaimedtobuildcloserrelationswiththecustomers, updatethemaboutnewsandcampaignsandsavetheir time withprompt service delivery.

Azercell"s official page on Facebook is among the most popular ones in Azerbaijan and has been active for 9 years.It provides visitors with the latest information about novelties, tariffs and campaigns, as well as updates about social projects and services of the company. Azercell continues to provide its customer services on Facebook page which allows customers to get responses to their inquiries solve their problems and carry out operations.In addition,Azercell conducts interesting contests, entertaining games, campaigns for social network users and gives various presents to winners.

For more information, please contact news@mcs.az

The leader of the mobile communication industry of Azerbaijan and the biggest investor in the non-oil sector Azercell Telecom LLC was founded in 1996. With 48% share of Azerbaijan"s mobile market Azercell"s network covers 80% of the territory and 99,8% of population of the country. Currently, 4,5 million subscribers choose Azercell services. Azercell has pioneered an important number of innovations in Azerbaijan, including GSM technology, advance payment system, 24/7 Customer Care, online customer services, GPRS/EDGE, M2M, MobilBank, one-stop- shop service offices Azercell Express, mobile e-service "ASAN signature", etc. Azercell deployed first 4G - LTE services in Azerbaijan in 2012. According to the results of mobile network quality surveys of Global Wireless Solutions company and international systems specialized in wireless coverage mapping such as "Opensignal" and "Testmy.net", Azercell"s network demonstrated the best results among the mobile operators of Azerbaijan.

Leave a review

Social

Follow us on social networks

News Line