Azercell retains its leading position
Azercell, the leading mobile operator in the communications market for its quality service, continues to justify the confidence of its 4,5 million subscribers. Customer Service agents of the company also excel on social networks for providing quality service to clients. It is no coincidence that Azercell has achieved 100% rate for responding to the customer inquiries on Facebook page in the 2nd quarter of 2017. Azercell received next "Socially devoted" award for responding to thousands of inquiries in a prompt manner.
Azercell was the first company in the region to launch Social Customer Service on its Facebook page. This service allows Azercell subscribers to find answers to various questions, solve their problems, carry out several operationsand save their time.
The company has repeated this achievement in Twitter, as well. It outperformed all competitors in the second quarter with 81% response rate result. Azercell is the onlymobile operator in Azerbaijan with this result.Azercell became the first among local companies to receive verified status for its Twitteraccount. Currently, Azercell has over 110 000 followers which is the highest number among companies and mobile operators of Azerbaijan.
For more information, please contact news@mcs.az
The leader of the mobile communication industry of Azerbaijan and the biggest investor in the non-oil sector Azercell Telecom LLC was founded in 1996. With 48% share of Azerbaijan"s mobile market Azercell"s network covers 80% of the territory and 99,8% of population of the country. Currently, 4,5 million subscribers choose Azercell services. Azercell has pioneered an important number of innovations in Azerbaijan, including GSM technology, advance payment system, 24/7 Customer Care, online customer services, GPRS/EDGE, M2M, MobilBank, one-stop- shop service offices Azercell Express, mobile e-service "ASAN signature", etc. Azercell deployed first 4G - LTE services in Azerbaijan in 2012. According to the results of mobile network quality surveys of Global Wireless Solutions company and international systems specialized in wireless coverage mapping such as "Opensignal" and "Testmy.net", Azercell"s network demonstrated the best results among the mobile operators of Azerbaijan.®
Social
-
Last evening and night, marble “monuments” from the time of Hajibala (former mayor of the capital) once again reminded the residents of Baku of themselves. Underground passages and tunnels, decorated with marble and not equipped with an appropriate drainage system, caused a real flood in a number of districts of the capital.
-
The leading mobile operator brings together literature enthusiasts as part of the “Book Club” project Azercell remains dedicated to preserving Azerbaijan’s literary heritage through its ongoing "Book Club" initiative. On October 25, the company will host a literary evening with the participation of contemporary writer Jeyhun Hidayatly, narrator Khazar Suleymanly, and screenwriter Azer Aydemir.
-
The rain that started in Baku on October 21 will continue until noon on the 22nd. In several areas of Absheron, the precipitation will be heavy with thunderstorms. In the regions of the country, the rain will last until October 23. Most of the country will experience intense precipitation with hail. In the mountains, it will snow. An increase in water levels in mountain rivers is expected, which may lead to mudslides.
-
Precipitation will occur in some places in Baku and Apsheron peninsula on Sunday, 20 October. At night, rain will intensify in Absheron, there is possibility of thunderstorms. Precipitation In the afternoon will gradually stop.
Leave a review