Azercell, the leading mobile operator in the communications market for its quality service, continues to justify the confidence of its 4,5 million subscribers. Customer Service agents of the company also excel on social networks for providing quality service to clients. It is no coincidence that Azercell has achieved 100% rate for responding to the customer inquiries on Facebook page in the 2nd quarter of 2017. Azercell received next "Socially devoted" award for responding to thousands of inquiries in a prompt manner.
Azercell was the first company in the region to launch Social Customer Service on its Facebook page. This service allows Azercell subscribers to find answers to various questions, solve their problems, carry out several operationsand save their time.
The company has repeated this achievement in Twitter, as well. It outperformed all competitors in the second quarter with 81% response rate result. Azercell is the onlymobile operator in Azerbaijan with this result.Azercell became the first among local companies to receive verified status for its Twitteraccount. Currently, Azercell has over 110 000 followers which is the highest number among companies and mobile operators of Azerbaijan.
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The leader of the mobile communication industry of Azerbaijan and the biggest investor in the non-oil sector Azercell Telecom LLC was founded in 1996. With 48% share of Azerbaijan"s mobile market Azercell"s network covers 80% of the territory and 99,8% of population of the country. Currently, 4,5 million subscribers choose Azercell services. Azercell has pioneered an important number of innovations in Azerbaijan, including GSM technology, advance payment system, 24/7 Customer Care, online customer services, GPRS/EDGE, M2M, MobilBank, one-stop- shop service offices Azercell Express, mobile e-service "ASAN signature", etc. Azercell deployed first 4G - LTE services in Azerbaijan in 2012. According to the results of mobile network quality surveys of Global Wireless Solutions company and international systems specialized in wireless coverage mapping such as "Opensignal" and "Testmy.net", Azercell"s network demonstrated the best results among the mobile operators of Azerbaijan.®
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Azerbaijan's Ministry of Ecology and Natural Resources (MENR) has reported large-scale efforts to restore forests across the country, planting tens of thousands of saplings to expand forested areas. However, critics claim that the ministry simultaneously facilitates deforestation by leasing land to private companies.
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On Sunday, December 22, changeable cloudy weather is expected in Baku and the Absheron Peninsula. Drizzle is possible during the night and morning in some areas of the peninsula. Moderate southwest winds will prevail. The air temperature will be 5-8°C at night and 9-11°C during the day, according to the National Hydrometeorological Service of the Ministry of Ecology.
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Baku, often called the "Caucasian Dubai," is increasingly known for systematic violations of residents' housing rights. During urban renovations and the construction of elegant new buildings, thousands of families in Azerbaijan’s capital have been unlawfully deprived of their homes. Many, recognizing the futility of resistance, settle for inadequate monetary compensation for their irreplaceable property. A minority, placing faith in the Housing Code, demand fair compensation from construction companies but often lose everything—both their homes and any form of recompense.
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Azerbaijani team prepares to compete in three prestigious international Olympiads The preparation of young programmers representing Azerbaijan in international Olympiads continues successfully. In collaboration with Azercell, the Ministry of Science and Education, and the Institute of Education, the latest “Informatics Camp” was held at the Baku Higher Oil School.
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